Sufferers with PIH Well being had been not able to be in contact with their healthcare suppliers Tuesday, Dec. 3 after a ransomware virus assault over the weekend led to a whole community shutdown, officers stated.
The ransomware virus reportedly inflamed a section of the healthcare community’s device on Sunday, Dec. 1. As a safety precaution, all the community used to be taken offline by way of I.T. team of workers, affecting knowledge generation and communique methods, PIH officers stated. This contains telephone calls, voice, and web messages at 3 hospitals in Downey, Los Angeles, and Whittier, at the side of outpatient amenities and residential well being businesses, PIH Well being spokesperson Amanda Enriquez stated.
Telephone strains for all 3 hospitals had been re-routed to operators at PIH Well being Excellent Samaritan Clinic operators, the place the strains stay useful.
The vast majority of in-person products and services stay open and sufferers with scheduled appointments are requested to reach “just a little early” as places of work paintings below downtime procedures. Any cancelled procedures will likely be communicated immediately to the affected person, Enriquez added.
With the help of third-party cyber forensic consultants, the ransomware virus has been remoted and team of workers are operating to soundly repair the community methods, officers stated. Right now, it’s unclear if any affected person knowledge has been compromised or when the investigation will likely be whole and communique methods will likely be totally restored, officers stated in a observation.
At the start Revealed: December 3, 2024 at 4:13 PM PST
