Apple just lately launched an emergency replace for iOS to deal with an unknown safety factor that goals 3 vulnerabilities, however for one buyer, the replace introduced its personal set of issues. In a contemporary video, TikToker Tori Sage (@sagetori111) stated that downloading the brand new app led to her telephone to grow to be unconnected, locking her out and making her iPhone paper-heavy. The tale reportedly despatched him 8 hours to mend his telephone. “I've by no means been as offended and annoyed with an organization as I’m with Apple,” he stated earlier than starting his heartbreaking tale. Sage stated she began the day like a regular particular person, scrolling via Fb, when her telephone stopped responding and close down. He took his telephone to AT&T and says he was once instructed “they have got consumers each day who are available in with the similar downside.” Sage stated the worker did a little analysis and instructed him the telephone was once operating wonderful; issues of the brand new program. Fortunately, his telephone was once not up to a yr outdated and nonetheless beneath guaranty. Sage stated he went to the Best possible Purchase subsequent door because it was once qualified by way of Apple. A Best possible Purchase worker says they checked the telephone, examined the lighting fixtures, and attempted a manufacturing unit reset however had been not able to mend the telephone. “Additionally, this particular person tells me the similar factor. It's iOS proper; they have got numerous consumers who are available in with the similar downside,” Sage stated. “Additionally, they inform me, 'Sure, your telephone is most effective 4 months outdated, so it is going to fall beneath Apple's guaranty.'” Sage stated the worker instructed him that the Apple Retailer will deal with the subject or supply him with new data. telephone. So, he drove an hour and fifteen mins to the one Apple Retailer in his house. Sadly, Sage stated the Apple worker wasn't as useful because the ultimate two. In step with TikToker, an Apple worker accused him of tampering together with his telephone and didn’t imagine that it was once most effective 4 months outdated as it was once an iPhone 13. He stated that when confirming that the telephone was once 4 months outdated and beneath guaranty, the worker. agreed to mend it. On the other hand, Sage stated that after he returned to the shop an hour later, the worker instructed him that his telephone was once no longer operating and that he needed to unplug it in an try to repair it. “And I stated, 'Neatly, what does that imply?' He stated, 'Neatly, that suggests your guaranty is voided for the reason that guaranty is voided,'” Sage stated. Mockingly, the worker says that the stripped screws point out that the telephone was once tampered with, and that he should pay $500 to fix the telephone. “At the moment, I've been doing this for roughly 5 hours, and I'm crying within the Apple Retailer as a result of I'm stressed out and beaten,” Sage stated. @sagetori111 Let me know if someone else has had any problems with this new replace. I'm very upset with Apple at the moment no longer most effective did they screw me up on my guaranty, however they received't solution that this was once led to by way of their movements. #sew #storytime #applewatch #apple #iphone #ios17 #terriblecustomerservice #customerservice #storytimevideos #iphone13 #iphonerepair #fypシ #fyp #dissapointment #dissapointed #screwapple ♬ authentic sound – Tori sage After choosing up the telephone at AT&T Sage stated he was once pressured to open new line with AT&T to get a brand new telephone. “Now I'm paying for the telephone, however now I’ve this different telephone that's 4 months outdated and I'm nonetheless paying that Apple can't contact it as a result of they got rid of the screw, with their iOS 17. The trade has tousled my telephone,” he stated. “Please, the ethical of the tale is, please, for the affection of god, don't trade your telephone.” Considered greater than 459,000 occasions because it was once posted, the video has drawn many feedback from folks providing recommendation and sympathy. “Name apple fortify and ask for a sr marketing consultant. This isn’t 100% proper!” a viewer stated. “I simply won a test for $92 for his or her replace. It's ridiculous that their tool destroys gadgets,” a 2d shared. “AT&T worker right here! This has been going down QUITE continuously in recent times… I’ve the entirety Apple however the customer support is a whole shaggy dog story with them, “stated one. Apple launched a number of updates earlier than Christmas. One says they took care of safety problems from spying. Within the discussions with Apple, many purchasers reported a number of issues which got here from the newest iOS replace. A number of consumers reported lack of community connectivity and battery drain problems. One iPhone 13 person reported dropping energy after downloading the replace. iPhone insects are a continuing factor. Ahead of this replace, some telephones would close down at night time, which impact morning alarms. Some say Apple's customer support does extra hurt than just right, similar to one buyer who took his pc to have crumbs washed off the keyboard and wipe all the pc on account of a deficient connection. The Day-to-day Dot reached out to Sage for more info by the use of TikTok feedback and Apple by the use of electronic mail.
We move slowly the internet so that you don't must. Join the Day-to-day Dot e-newsletter to get the most productive and worst of the web to your inbox each day. *First Printed: Jan 18, 2024, 4:00 am CST Parks Kugle Parks Kugle is a author and journalist in San Antonio. His paintings has gave the impression in Lumina Literary Magazine, Depraved Native Newspapers, and quite a lot of publications in the United States.
