Amazon has introduced new features for Alexa that aim to improve accessibility for customers. These announcements were made at Amazon’s fall event, where they also unveiled new features for products like Ring and Blink cameras, as well as the Fire TV Soundbar.
One of the new features is Eye Gaze on Alexa, which allows individuals with mobility or speech impairments to use the assistant through eye movements. Users will be able to control their smart home, play shows and music, and make phone calls by looking at their tablet. Eye Gaze will be available on the Fire Max 11 Tablet later this year at no extra cost, according to Amazon’s blog post.
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Another feature highlighted by Amazon is Call Translation, which will be available to Echo Show and Alexa phone users in various countries including the US, Canada, Mexico, UK, Germany, France, Italy, and Spain later this year. Call Translation automatically translates Alexa calls into computer speech in over 10 languages, including English, French, Spanish, German, and Portuguese.
Heather Zorn, Alexa’s vice president, stated, “This enables all of our customers to communicate easily, even if they are deaf or hard of hearing, or have multilingual families,” during the event.
This is an emerging challenge.
