Dozens of Amtrak passengers have been left stranded at D.C.’s Union Station after a teach left for its subsequent vacation spot earlier than all passengers have been in a position to board on Thursday night time.
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Dozens of Amtrak passengers have been left stranded at D.C.’s Union Station after a teach left for its subsequent vacation spot earlier than all passengers have been in a position to board on Thursday night time.
The passengers have been ready to board the Northeast Regional 66 teach touring from Roanoke, Virginia, to New York’s Penn Station. It used to be scheduled to board at 10 p.m. and leave at 10:15 p.m.
Because the passengers have been ready to be set free onto the platform to be picked up, they have been knowledgeable by way of an Amtrak worker that the teach already departed for its subsequent vacation spot. It’s unclear whether or not the teach ever stopped on the platform.
In a video despatched to WTOP by way of any person claiming to be booked on that teach, the Amtrak worker defined what came about: “(The teach operator) left in all probability pondering there used to be nobody getting on,” mentioned the unidentified girl, who used to be presupposed to be the station supervisor.
Everybody who neglected the teach used to be given unfastened lodging at the subsequent teach out of Union Station on Friday morning.
Amtrak apologized for what it calls a “miscommunication” and mentioned it could reimburse for motels, meals and for the cost of the price tag for the commute.
Right here’s the authentic Amtrak remark from a spokesperson:
“On Dec. 26, Amtrak teach 66 touring from Roanoke, Va., to New York departed Washington Union Station earlier than all passengers have been in a position to board. Amtrak sincerely apologies for the miscommunication that ended in shoppers lacking their teach. We supplied shoppers provider at the subsequent teach, meals and drinks, lodge lodging and entire refunds.”
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