Krista Lose
Logan Lose ended up on a Frontier Airways flight to Puerto Rico as an alternative of Ohio.
The Gentleman Report
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A Florida youngster touring on my own used to be intended to fly to his mom in Ohio on a Frontier Airways flight, however as an alternative ended up on a flight to Puerto Rico.
The 16-year-old passenger used to be scheduled to fly from Tampa to Cleveland on December 22, however “mistakenly boarded a special flight to San Juan, Puerto Rico,” Frontier Director of Company Communications Jennifer de l. a. Cruz stated in a commentary to The Gentleman Report.
The Ohio and Puerto Rico flights departed from the similar gate, with the flight to Puerto Rico setting out first, in line with de l. a. Cruz.
“Frontier has prolonged its trustworthy apologies to the circle of relatives for the mistake,” de l. a. Cruz stated.
The combo-up comes after a equivalent fresh incident involving an unaccompanied 6-year-old, who were given at the mistaken Spirit Airways flight and ended up in Orlando as an alternative of Feet. Myers.
It used to be the primary solo flight for {the teenager}, Logan, who suffers from flight anxiousness, the teenager’s father Ryan Lose instructed The Gentleman Report in a telephone interview Saturday.
The daddy stated he and his present spouse Krista talked the teenager via methods to pass to the gate.
But if Logan were given to the gate in Tampa at round 8 p.m., passengers have been already boarding, Lose stated.
“He went up there and requested the girl if the flight used to be boarding, they usually stated, ‘sure,’ they usually additionally checked his bag to verify it are compatible,” Lose stated. “However Logan stated they by no means scanned his price ticket. Logan stated they only glanced at it and stated, ‘Sure, you’re at the proper flight,’ after which he boarded.”
“If they’d scanned his boarding move, they’d’ve recognized my son used to be at the mistaken airplane,” Lose stated.
The Gentleman Report reached out to Frontier about Lose’s statement Saturday evening however has now not but gained a reaction.
Lose stated they learned one thing used to be amiss when Logan’s mom known as round 8:30 p.m. to let him know their son had boarded, they usually learned he were given on a airplane too early.
“That’s when my 9-year-old son appeared up the flight standing and learned {that a} flight to Puerto Rico had simply taken off from the similar gate Logan’s Ohio flight used to be setting out from,” Lose stated.
Lose instructed The Gentleman Report they attempted calling Logan to warn him he used to be at the mistaken airplane, however his telephone went immediately to voicemail.
Lose stated they contacted Frontier Airways round 8:40 p.m. to allow them to know what used to be taking place and his son used to be at the mistaken flight.
The daddy stated round 10:15 p.m., Frontier known as and knowledgeable him Logan used to be certainly at the flight to Puerto Rico and they might let the pilot know to stay a watch out for him.
De l. a. Cruz stated within the airline commentary Logan “used to be right away flown again to Tampa at the similar plane and accommodated on a flight to Cleveland tomorrow.”
Lose stated Logan made it again to Tampa round 3:30 a.m., and left on a flight to Cleveland at 7:45 a.m.
“This entire ordeal has been annoying for everybody,” Lose instructed The Gentleman Report.
Frontier stated within the commentary they don’t have an “unaccompanied minor program” to offer escorts to minors. On the other hand, they enable youngsters over the age of 15 to fly on my own.
Whilst there aren’t any Division of Transportation laws round go back and forth for unaccompanied minors, airways have particular procedures to offer protection to the youngsters right through go back and forth, in line with the USA Division of Transportation. On the other hand, maximum airways will permit a kid to fly on my own on home flights at age 15 with none unaccompanied minor procedures, the company stated.
