Alaska Airways mentioned it skilled an IT factor that led to important disruptions, together with not on time flights. The problem has been resolved, the corporate says.
SEATTLE — An IT factor resulted in “important disruption” and a flooring prevent at Seattle-Tacoma Global Airport for Alaska Airways flights on Sunday evening, in line with the corporate.
As of 10 p.m., the corporate says the problem has been resolved, however that there shall be last affects on Alaska Airways operations and vacationers.
“Previous this night we skilled an IT factor that led to important disruption to our operation – together with not on time flights,” the corporate advised KING 5. “We additionally asked a flooring prevent at SEA so lets transparent the plane congestion at the flooring.”
More than one consumers advised the corporate they could not test into their flights at the app and web site.
One traveler, who shared a video with KING 5 appearing lengthy traces at Alaska Airways’ luggage test desks, referred to as it “chaos” on the airport. She mentioned that the machine that prints tickets for checked luggage is down.
Round 9 p.m. Sunday, Alaska Airways wrote on X that they’re experiencing a “important IT outage.”
Roughly an hour later, the corporate mentioned the problem was once underneath keep an eye on.
The airline didn’t specify what form of IT factor was once concerned within the incident.
“The problem has been resolved, however we predict residual affects to our operation,” Alaska Airways mentioned in a observation. “We sincerely make an apology to our visitors who’re impacted and are running to get all our visitors to their locations.”
It is a growing tale, test again for updates.