Microsoft warns that the January 2025 Home windows 11 and Home windows 10 replace updates might fail if Citrix Consultation Recording Agent (SRA) model 2411 is put in at the instrument. As a part of January 2025 Patch Tuesday, Microsoft launched Home windows 11 KB5050009 and Home windows 10 KB5049981 updates to mend more than one safety vulnerabilities, together with zero-day vulnerabilities. The discharge notes for each updates warn that they are going to fail to put in on units with Citrix Consultation Recording Agent (SRA) model 2411 put in. “Affected units can obtain and practice Home windows 2025 Home windows safety updates as it should be, reminiscent of during the Home windows Replace web page in Settings,” reads strengthen article KB5050009. “Alternatively, when restarting the instrument to complete putting in the replace, an error message with phrases very similar to “One thing didn’t move as deliberate. No wish to concern – replace replace” seems. “This instrument will revert to the Home windows replace that was once in the past to be had at the instrument.” Microsoft says that this factor will have to impact just a few organizations, since SRA 2411 was once launched on the finish of November. House customers don’t seem to be anticipated to be affected. Citrix and Microsoft are operating one process to resolve this drawback, however within the interim, Citrix has launched a strengthen file that comprises the preliminary resolution Microsoft, I strengthen the Consultation Recording Tracking carrier,” explains Citrix’s strengthen article. Citrix says the January 2025 safety replace fails as it can’t replace some drivers when Consultation Recording 2411 is put in. To disable the Consultation Recording Tracking carrier, practice those steps: Log in to the Services and products Control Console through urgent Win + R, typing products and services.msc, and urgent Input. Scroll down till you notice Citrix Consultation Recording Observe Provider. Proper-click at the process and choose Homes. Click on the Forestall button to forestall the carrier, and as soon as it stops, choose “Disabled” and press the OK button. You’ll now set up the January Home windows replace. As soon as the adjustments are put in, get started the method through repeating the stairs above, however this time set it to “Automated” and click on the beginning button. Citrix additionally shared tactics to forestall this procedure by means of PowerShell and Home windows Command Suggested. The newest Home windows updates will have to be put in, and you might be secure from the newest safety problems.
