15 March 2024, 08:22 GMTUpdated 5 mins agoMcDonald’s is experiencing technical issues of some consumers in Japan, UK, Australia, New Zealand, Germany and Austria not able to reserve meals.In the United Kingdom, one franchise proprietor showed to the BBC that an IT factor had affected all 21 of her branches on Friday morning.Sarah McLean who runs a Midlands franchise mentioned her house managers mentioned there have been an “IT outage”.McDonald’s says the problem, unrelated to cyber-security, is being resolved. “We’re conscious about a generation outage, which impacted our eating places; the problem is now being resolved,” McDonald’s mentioned in a observation.Downdetector, a gadget used to observe IT issues in companies, famous a spike in problems with the McDonald’s UK app from round 05:00 GMT on Friday.Some social media customers in the United Kingdom posted their discontent.”@McDonaldsUK why can I order in the course of the app this morning however all of my native McDonald’s are closed when they’re supposed to be 24 hours?!” Tom Bennison within the East Midlands posted on X, previously Twitter.Andrew Evans in Birmingham posted: “Hmmm @McDonaldsUK my native is popping everybody away pronouncing there is a nationwide outage to your ordering gadget?”In Japan the quick meals chain showed there was once a “gadget failure” and requested consumers to “watch for some time” for carrier to be restored.Social media customers have additionally complained of problems in different international locations, together with in China and Sweden.Different posters in Australia at the social media channel Reddit reported main disruption. In a observation to the Mother or father an Australian McDonald’s spokesperson mentioned: “We’re conscious about a generation outage recently impacting our eating places national and are operating to get to the bottom of this factor once imaginable.”Posting on X, Ted Anderson mentioned he went into a cafe in Japan to seek out it “money handiest and team of workers calculating the totals on paper”.Social media consumer Ester Gjorek mentioned McDonald’s Germany “is down”, and “it sort of feels in Austria too”.In New Zealand, X consumer Germin van Royen mentioned: “The Mcdonalds outage is loopy. Went in this night and power through + all kiosks had been down. A gadget that may fail country large is dangerous however throughout a couple of international locations too!? Bonkers.”McDonald’s in Japan, which operates round 3,000 retail outlets within the nation, mentioned: “There’s recently a gadget failure. We apologise for any inconvenience this may occasionally purpose and ask that you just please watch for some time till the carrier is restored.”Are you suffering from the problems raised on this tale? Percentage your stories by way of emailing haveyoursay@bbc.co.united kingdom.Please come with a touch quantity if you’re prepared to talk to a BBC journalist. You’ll be able to additionally get in contact within the following techniques:In case you are studying this web page and can not see the shape it is very important discuss with the cell model of the BBC web site to put up your query or remark or you’ll be able to electronic mail us at HaveYourSay@bbc.co.united kingdom. Please come with your identify, age and site with any submission.
