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Microsoft: Satya Nadella emailed Delta CEO Ed Bastian all through IT outage, Bastian by no means responded

Microsoft: Satya Nadella emailed Delta CEO Ed Bastian all through IT outage, Bastian by no means responded
August 7, 2024



Microsoft is becoming a member of cybersecurity device company CrowdStrike in preventing again in opposition to Delta Air Strains, which blames the firms for inflicting a number of thousand canceled flights following a era outage final month.

A legal professional for Microsoft stated Tuesday that Delta’s key IT machine is almost certainly serviced by way of different era firms, now not Microsoft Home windows.

“Your letter and Delta’s public feedback are incomplete, false, deceptive, and harmful to Microsoft and its recognition,” Microsoft legal professional Mark Cheffo stated in a letter to Delta lawyer David Boies.

Cheffo stated Microsoft was once seeking to resolve “why different airways had been ready to completely repair trade operations such a lot sooner than Delta.”

The feedback constitute an escalating combat between the tech firms and the Atlanta-based airline.

Delta CEO Ed Bastian stated final week that the worldwide era outage that began with a inaccurate improve from CrowdStrike to machines working on Microsoft Home windows value the airline $500 million. Bastian raised the specter of felony motion.

On Tuesday, Delta stated it has a protracted file of making an investment in dependable provider together with ”billions of bucks in IT capital expenditures” since 2016 and billions extra in annual IT prices. It declined additional remark.

CrowdStrike has additionally disputed Delta’s claims. Each it and Microsoft stated Delta had grew to become down their gives to lend a hand the airline get better from the outage final month. Microsoft’s legal professional stated CEO Satya Nadella emailed Bastian all through the outage, however the Delta CEO by no means responded.

OpenAI
Author: OpenAI

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