Southwest Airways CEO Bob Jordan speaks as he’s interviewed through CNBC out of doors the New York Inventory Alternate on Dec. 9, 2021.Brendan McDermid | ReutersWith the height Christmas go back and forth season simply days away, Southwest Airways’ CEO vowed that the provider is not going to have a repeat of closing 12 months’s meltdown that stranded hundreds of consumers and value the airline greater than $1 billion.”It’ll by no means occur once more,” Bob Jordan mentioned at an tournament Thursday on the Wings Membership in New York.Remaining 12 months, Southwest canceled just about 17,000 flights over the the most important Christmas and New Yr’s vacation length because it did not recuperate from serious climate that gripped lots of the nation. Rival carriers had been additionally affected however recovered extra temporarily.Southwest struggled with staffing problems as storms left flight attendants and pilots out of place for his or her subsequent flights, hundreds of passenger luggage piled up and planes had been in the back of on de-icing.The provider has been stocking up in de-icing and different winter-weather apparatus to arrange for the season all through the 12 months. It has additionally upgraded era.”Iciness might not be best,” Jordan mentioned. However he added that the airline is ready for the season, pointing to a handy guide a rough restoration after heavy snowstorm in October at its key airport in Denver.Do not leave out those tales from CNBC PRO:
