A commuter train operated by Metra departs from downtown Chicago on September 13, 2022. (Photo by Scott Olson/Getty Images)
The Ventra app, which allows users to purchase Metra tickets, is currently experiencing downtime, causing inconvenience for commuters in the Chicagoland area on Thursday morning. The app has been inaccessible since approximately 6:45 a.m.
At around 7:30 a.m., Metra posted on its Twitter feed, stating, “The Ventra app is currently down. Their technical support team is actively working to resolve the issue. Conductors have been informed and are permitting passengers to board while the issue is being addressed.”
Interestingly, on the same day, Metra’s new fare structure came into effect.
For more information about the significant changes in Metra’s new fare structure, visit metra.com.
