Topline
Zoom, a cloud-based video assembly device, used to be having problems Wednesday afternoon, with greater than 65,000 customers reporting problems on outage-tracking website online DownDetector.com.
Facade with signal at headquarters of videoconferencing, faraway paintings, and webinar generation corporate … Extra Zoom within the Silicon Valley.Gado by the use of Getty Pictures
Key Information
Outages started spiking round 2:30 p.m. EDT, in step with DownDetector.com, and briefly rose to greater than 65,200 by means of 3 p.m. EDT.
Maximum problems reported—46%—have been with the website online, whilst 37% of customers reported problems with the app and some other 17% reported problems with login as of simply sooner than 4 p.m. EDT.
Through 3:55 p.m. EDT, outage stories on DownDectector.com fell to about 32,000.
Zoom had no longer addressed the outage on social media as of three:35 p.m. EDT, and didn’t straight away respond to Forbes’ request for remark.
This tale is growing and will probably be up to date.
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Tangent
Previous on Wednesday, track streaming platform Spotify had an outage affecting greater than 45,000 customers, in step with DownDetector.com. After about 3 hours of problems being reported, Spotify reported the outage were fastened.
Key Background
Zoom, which used to be based in 2011, noticed its recognition skyrocketed in 2020 all through the COVID-19 pandemic as extra firms moved to faraway paintings. In 2025, Zoom ranked 417th on Forbes’ checklist of The united states’s best possible midsize employers, and the yr prior it ranked 280th on Forbes’ checklist of the arena’s best possible employers. In 2024, Zoom had $4.5 billion in income and $9.9 billion in belongings, in step with Forbes’ estimates.
Additional Studying
Spotify Says Servers Are ‘All Transparent’ After Hundreds Reported Outage (Forbes)
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